Contact Information

Utility Rates and Billing

Water and/or Sewer services are billed and mailed four times a year: January, April, July, and October. Bills are calculated and mailed (or emailed if signed up for paperless) by the 10th of each bill month. Bills are due the last business day of each bill month (January, April, July, October). Payments must be received in office or online by the due date to avoid a 10% penalty. Penalties are applied to unpaid balances and penalty notices will list the previous balance, penalty amount applied and shut off day. Penalty notices are mailed out at least 30 days prior to shut off day, in the months of February, May, August and November. To avoid termination of services, payments must be received in office or online by 8am on the first Wednesday of the shut off months; March, June, September and December.

For questions about water billing, please contact Katie Knauff, Utilities Clerk, at Village Hall 440-247-5050 or email at katie.knauff@chagrin-falls.org.

“Inside” refers to properties located within the Chagrin Falls village limits. “Outside” refers to properties located in other municipalities that receive water and/or sewer services from the Village of Chagrin Falls Utilities Department.

SCHEDULE IV

WATER RATES – Previous Years

(1)The following water rates are hereby established and shall be collected quarterly on January 1, April 1, July 1, and October 1of each year:

For the consumption of each 100 cubic feet of water or part thereof not exceeding 3,700 cubic feet, the sum of:

FOR YEAR 2018
$ 7.84 per 100 cu. ft. ( ord. 2015-48 )

FOR YEAR 2019
$ 8.23 per 100 cu. ft ( ord. 2015-48 )

Minimum water charge each quarterly billing: $47.04 for the year 2018
Minimum water charge each quarterly billing: $49.38 for the year 2019

For the consumption of each 100 cubic feet of water or part thereof exceeding 3700 cubic feet, the sum of:

FOR YEAR 2018
$9.31 per 100 cu. ft.(ord 2015-48)

FOR YEAR 2019
$9.78per 100 cu. ft ( ord 2015-48)

(2)All water users outside the corporate limits of the Municipality shall be charged an additional twenty-five percent of the rates set forth in subsection (1) hereof, as follows:

For the consumption of each 100 cubic feet of water or part thereof not exceeding 3,700 cubic feet, the sum of:

FOR YEAR 2018
$9.80 per 100 cu. ft.(ord 2015-48)

FOR YEAR 2019
$10.29 per 100 cu. ft (ord 2015-48)

Minimum water charge each quarterly billing: $58.80 for the year 2018
Minimum water charge each quarterly billing: $61.74 for the year 2019

For the consumption of each 100 cubic feet of water or part thereof exceeding 3,700 cubic feet, the sum of:

FOR YEAR 2018
$11.64per 100 cu. ft .(ord 2015-48)

FOR YEAR 2019
$12.23per 100 cu ft (ord 2015-48)

(3) There is a meter charge for both Inside and Outside Users based on the size of the meter as follows:

Meter Size Meter Charge

½” and 3/4″ $9.00
1″ $9.00
1 ½” $25.50
2″ $36.00
4″ $45.00
6″ $90.00
8″ $90.00

(4) Turn-off charge: During normal working hours = $0.00; During other than normal working hours = $25.00
Turn-on charge: During normal working hours = $0.00; During other than normal working hours $25.00