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Holiday Tree Recycling 2020

The Chagrin Falls Street Department offers curbside collection of holiday trees from all residences in the Village of Chagrin Falls. Collection dates will be on Monday, January 6th and Monday, January 20th weather permitting. 

Please place holiday trees on the tree lawn for collection, after removing ALL decorations, garland, tinsel, stands and lights. NO decorated or artificial trees will be accepted. Trees collected will be ground up and recycled as mulch. 

Contact the Street Department at (440) 247-5053 with any questions.

Snow & Ice Removal Reminders

SNOW AND ICE REMOVAL REMINDERS

The Village of Chagrin Falls would like to remind homeowners and business owners that, pursuant to Ordinance 543.02, it is your responsibility to remove snow and ice from the sidewalk in front of your property within two hours following a winter storm event, or two hours after sunrise.  Chagrin Falls is a pedestrian-friendly community and many people including school children use sidewalks to travel to and from work and school.  Please do your part to keep your sidewalk clear of snow and ice for pedestrians.  The Village of Chagrin Falls is only responsible for snow and ice removal on public property, such as in parks and in front of village buildings.

Also, property owners and private snow plow contractors are reminded, pursuant to Ordinance 543.04, that no snow or ice is to be shoveled or piled upon any street, alley, or public place.  Sidewalks are also included.  This causes a safety hazard for motorists and pedestrians and hampers the efforts of the Street Department to provide a safe and clear street for motorists.

Thank you for your cooperation.

Robert Jamieson

Chief Administrative Officer

Utility Bill Questions / Information

Dear Chagrin Falls Water Customer,

One of our goals with the new system is to provide bills reflecting usage for actual calendar quarters. This will also have the effect of making each quarter’s bill approximately equal in the number of days in the billing cycle.  With the previous system, the unequal number of days in each quarter’s bill lead to much confusion regarding why water usage had varied period to period. Switching to a calendar quarter billing system will require a transition from the old system to the new system with a fixed calendar quarter cutoff.

Accordingly, your October utility bill, will reflect approximately 4 and 1/2 months of water usage instead of the normal 3 months.  The October water bill will consist of usage from early to mid-May through September 30th.  This is a one-time occurrence necessary for the billing cycle’s conversion to a true calendar quarter billing system. While this October bill will reflect water usage over a longer period than was normal, you will only be charged for actual usage. If this transitional bill creates financial hardship, please contact Katie Knauff at 247-5050 to work out a payment plan for this extra time period.

Your January 2020 water bill will cover the period of water usage from October 1, 2019 through December 31, 2019.

Please contact Village Hall at (440) 247-5050 if you have any questions.  Thank you.

Sincerely,

Robert Jamieson

Chief Administrative Officer