Contact Information

Senior Services

Helpful Links For Seniors


Senior Transportation Connection

The Village of Chagrin Falls has partnered with Senior Transportation Connection (STC) to provide coordinated, efficient and affordable transportation to seniors and adults with disabilities within our community.  You must be a Village resident to qualify for this service through the Village.  The Senior Transportation Connection partners with many other communities, therefore if your rider is not a Village resident, contact STC to find out if they are eligible through their community.

  1. Confirm the rider is a Village of Chagrin Falls resident (not just a “Chagrin Falls” mailing address).  See instructions below or call 440-247-5050 to confirm.
  2. Complete the Main Rider Registration Form for the person utilizing the service.
  3. If the rider will be accompanied by a caregiver, also fill out the Additional Rider/PCA Form.
  4. Submit all forms via email to or via fax to 440-247-2082.

How to find out if an address is within the Village of Chagrin Falls

  1. Go to the county website
    1. Click > Search by Address button
    2. Search > type address > select the correct option
    3. Confirm the following under Property Data > General information > Tax District = “Chagrin Falls Village”