Pay or View Bill

Online via Account Portal

Sign-in or Register to access your online account portal. Registration requires with the account number and last name of the account holder.

Conveniently view and pay your utility bill online, set-up automatic payments, go paperless and more with our new and improved payment service. It's simple, safe and secure. Service fees apply.

• Credit cards have a $500 max per transaction limit
• eCheck does not have a payment amount limit.
• Learn more about online bill pay (PDF)
• View answers to frequently asked questions (PDF)

Online via Bank Payments

Payments can also be set up via a personal bank account bill pay option. The online account portal will receive bank payments, apply the payment to an account automatically within 24 to 48 hours.

The bank payment must be set up with the payee of "Village of Chagrin Falls" and the account number with dashes (i.e. V22-00679-01).

In-Person Payments

You may drop-off a payment at Village Hall, located at 21 W Washington Street. During business hours, enter Village Hall and proceed to the Utilities Clerk office or at any time, utilize the 24/7 lock box provided which is attached to the wall near the Police Department door.

Questions can be directed to 440-247-5050 or email Utility Billing.