Contact Information

Brian Kaas » Utilities Department

The Chagrin Falls Utilities Department is located on Meadow Lane.

Chagrin Falls water and sewer services are provided by our Utilities Department.  The department maintains 18.2 miles of water mains throughout the village, processing all water in our Waste Water Treatment plant.

Chagrin Falls water customers are fortunate because we enjoy an abundant supply of water from two sources.  We receive water from the City of Cleveland, which is surface water taken from Lake Erie, and we operate the Franklin Street Well Field, a groundwater source.  These two sources are blended at the Solon Road Booster Station.  Chagrin Falls also has a second connection to Cleveland on Falls Road at the Moreland Hills line.

Water Treatment

Chagrin Falls water is processed at the waste water treatment plant.  This diagram of the system shows route taken by the used water as it is processed and filtered.   Questions about water processing should be directed to Glenn Elliott, Superintendent of Utilities at 440-247-5051.

Water Treatment Plant

Water Quality Report

For more information about this report, or for any questions relating to your drinking water, please contact Glenn Elliot, Superintendent of Utilities at 440-247-5051. You can view and download the most recently mailed water quality report below.

Download (PDF, 445KB)

Rates and Billing

Water and sewer bills are combined and mailed four times a year: January 1, April 1, July 1, and October 1.  Payment within 30 days will avoid a 10% penalty.  Soon, you will be able to pay your bill online.

For questions about water billing, please contact Katie Knauff, Utilities Clerk,  at Village Hall  440-247-5050.

In the information below, “inside” refers to properties located within the Chagrin Falls village limits.   “Outside” refers to properties located in other municipalities that receive water from the Chagrin Falls Water System.

SCHEDULE IV

WATER RATES

(1)The following water rates are hereby established and shall be collected quarterly on January 1, April 1, July 1, and October 1of each year:

For the consumption of each 100 cubic feet of water or part thereof not exceeding 3,700 cubic feet, the sum of:

FOR YEAR 2018
$ 7.84 per 100 cu. ft. ( ord. 2015-48 )

FOR YEAR 2019
$ 8.23 per 100 cu. ft ( ord. 2015-48 )

Minimum water charge each quarterly billing: $47.04 for the year 2018
Minimum water charge each quarterly billing: $49.38 for the year 2019

For the consumption of each 100 cubic feet of water or part thereof exceeding 3700 cubic feet, the sum of:

FOR YEAR 2018
$9.31 per 100 cu. ft.(ord 2015-48)

FOR YEAR 2019
$9.78per 100 cu. ft ( ord 2015-48)

(2)All water users outside the corporate limits of the Municipality shall be charged an additional twenty-five percent of the rates set forth in subsection (1) hereof, as follows:

For the consumption of each 100 cubic feet of water or part thereof not exceeding 3,700 cubic feet, the sum of:

FOR YEAR 2018
$9.80 per 100 cu. ft.(ord 2015-48)

FOR YEAR 2019
$10.29 per 100 cu. ft (ord 2015-48)

Minimum water charge each quarterly billing: $58.80 for the year 2018
Minimum water charge each quarterly billing: $61.74 for the year 2019

For the consumption of each 100 cubic feet of water or part thereof exceeding 3,700 cubic feet, the sum of:

FOR YEAR 2018
$11.64per 100 cu. ft .(ord 2015-48)

FOR YEAR 2019
$12.23per 100 cu ft (ord 2015-48)

(3) There is a meter charge for both Inside and Outside Users based on the size of the meter as follows:

Meter Size Meter Charge

½” and 3/4″ $9.00
1″ $9.00
1 ½” $25.50
2″ $36.00
4″ $45.00
6″ $90.00
8″ $90.00

(4) Turn-off charge: During normal working hours $ 0.00 During other than normal
working hours$25.00
Turn-on charge: During normal working hours $ 0.00 During other than normal
working hours$25.00

(5) These rates were effective with the January 1, 2019 bills

Service

The Utilities Department is staffed by 11 people and operates out of the Waste Water Treatment plant located at 301 Meadow Lane.  Meet your Utilities Staff below.

No Photo Available

Brian Kaas

Biography

Brian Kaas has been with the Village of Chagrin Falls since August 2008. He has a Class I Wastewater EPA License and a Class II Water Distribution EPA license.

Community Participation

Decisions about our water and sewer system are discussed at meetings of the Utilities Committee. Utilities Meetings are held on an as needed basis at Village Hall, 21 W. Washington Street.  Dates and times for these meetings are posted on this website and in Village Hall.   You can find minutes of their past meetings below.

2011 Utility Committee Minutes

2012 Utilities Committee Minutes

2013-01-14 Utilities Committee Minutes

2013-03-25 Utilities Minutes

2013-08-26 Utilities Minutes

2013-10-14 Utilities Minutes

2013-10-28 Utilities Minutes

2014-10-27 Utilities Minutes

2015-03-23 Utilities Minutes

2015-10-12 Utilities Minutes

2015-11-09 Utilities Minutes

2016-05-23 Utilities Minutes

2016-06-13 Utilities Minutes

2017-07-24 Utilities Minutes

2017-07-24 Utilities Minutes

2017-08-23 Utilities Minutes

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