Contact Information

Utilities Department

The Chagrin Falls Utilities Department is located on Meadow Lane.

Chagrin Falls water and sewer services are provided by our Utilities Department.  The department maintains 18.2 miles of water mains throughout the village, processing all water in our Waste Water Treatment plant.

Chagrin Falls water customers are fortunate because we enjoy an abundant supply of water from two sources.  We receive water from the City of Cleveland, which is surface water taken from Lake Erie, and we operate the Franklin Street Well Field, a groundwater source.  These two sources are blended at the Solon Road Booster Station.  Chagrin Falls also has a second connection to Cleveland on Falls Road at the Moreland Hills line.

Water Treatment

Chagrin Falls water is processed at the waste water treatment plant.  This diagram of the system shows route taken by the used water as it is processed and filtered.   Questions about water processing should be directed to Glenn Elliott, Superintendent of Utilities at 440-247-5051.

Water Treatment Plant

 

Water Quality Report

Chagrin Falls Water Quality Report 2015

The water quality report for testing done in 2015 is presented above.  For more information about this report, or for any questions relating to your drinking water, please contact Glenn Elliot, Superintendent of Utilities at 440-247-5051. You can download the most recently mailed water quality report below.

2014 CCR

Rates and Billing

Water and sewer bills are combined and mailed four times a year: January 1, April 1, July 1, and October 1.  Payment within 30 days will avoid a 10% penalty.  Soon, you will be able to pay your bill online.  For questions about water billing, please contact Debbie Carter, Utilities Clerk,  at Village Hall  440-247-5050.

Service

The Utilities Department is staffed by 11 people and operates out of the Waste Water Treatment plant located at 301 Meadow Lane.  Meet your Utilities Staff below.

Glenn Elliott

Superintendent

Glenn Elliott has been with the Village of Chagrin Falls since October of 1982.  He is the Utilities Department Superintendent, with a Class III Wastewater and Class III Water Supply EPA license.Read More

Glenn Elliott has been with the Village of Chagrin Falls since October of 1982.  He is the Utilities Department Superintendent, with a Class III Wastewater and Class III Water Supply EPA license.

Dan Sirk

Foreman

Dan Sirk has been with the Village of Chagrin Falls since April 1980. He is a Foreman in the Utilities Department, with a Class II Water Distribution and Class I Wastewater EPA license.Read More

Dan Sirk has been with the Village of Chagrin Falls since April 1980. He is a Foreman in the Utilities Department, with a Class II Water Distribution and Class I Wastewater EPA license.

Mike Mollahan

Mike Mollohan had been with the Village of Chagrin Falls since May 1992. He has a Class II Wastewater EPA license.Read More

Mike Mollohan had been with the Village of Chagrin Falls since May 1992. He has a Class II Wastewater EPA license.

Ted Pausch

Ted Pausch has been with the Village of Chagrin Falls since September 1997. He has a Class III Wastewater EPA license and Class III Water Supply EPA license.Read More

Ted Pausch has been with the Village of Chagrin Falls since September 1997. He has a Class III Wastewater EPA license and Class III Water Supply EPA license.

Thom Ratajczak

Thom Ratajczak has been with the Village of Chagrin Falls since March 1999.  He has a Class III Wastewater and Class I Water Supply EPA License.Read More

Thom Ratajczak has been with the Village of Chagrin Falls since March 1999.  He has a Class III Wastewater and Class I Water Supply EPA License.

Bob Jirousek

Bob Jirousek has been with the Village of Chagrin Falls since February 2004 and has a Class III Wastewater and Class II Water Supply license.Read More

Bob Jirousek has been with the Village of Chagrin Falls since February 2004 and has a Class III Wastewater and Class II Water Supply license.

Brian Kaas

Brian Kaas has been with the Village of Chagrin Falls since August 2008. He has a Class I Wastewater EPA License and a Class II Water Distribution EPA license.Read More

Brian Kaas has been with the Village of Chagrin Falls since August 2008. He has a Class I Wastewater EPA License and a Class II Water Distribution EPA license.

Craig Sinex

Craig Sinex has been with Village since September 2009.  He has a Class I Water Supply EPA License and a Class II Wastewater EPA license.Read More

Craig Sinex has been with Village since September 2009.  He has a Class I Water Supply EPA License and a Class II Wastewater EPA license.

Dominic Cribari

Dominic Cribari has been with the Village of Chagrin Falls since January of 2014.  He has a Class I Water Distribution EPA license.Read More

Dominic Cribari has been with the Village of Chagrin Falls since January of 2014.  He has a Class I Water Distribution EPA license.

Matt DeFranco

Matt DeFranco has been with the Village of Chagrin Falls since April of 2014.  He has a Class I Water Distribution EPA license.Read More

Matt DeFranco has been with the Village of Chagrin Falls since April of 2014.  He has a Class I Water Distribution EPA license.

Community Participation

Decisions about our water and sewer system are discussed at meetings of the Utilities Committee. Utilities Meetings are held on an as needed basis at Village Hall, 21 W. Washington Street.  Dates and times for these meetings are posted on this website and in Village Hall.   You can find minutes of their past meetings below.

2011 Utility Committee Minutes

2012 Utilities Committee Minutes

2013-01-14 Utilities Committee Minutes

2013-03-25 Utilities Minutes

2013-08-26 Utilities Minutes

2013-10-14 Utilities Minutes

2013-10-28 Utilities Minutes

2014-10-27 Utilities Minutes

2015-03-23 Utilities Minutes

2015-10-12 Utilities Minutes

2015-11-09 Utilities Minutes